Job: taobao customer service (a)

Job duties: by ali wangwang, and customer communication, solve various problems, put forward by the customer

A deal.

(1) is responsible for collecting customer information, to understand and analyze customer needs, planning and customer service.

(2) responsible for efficient customer management and communication.

(3) the customer pays a return visit regularly or irregularly, to check the situation of the customer relationship maintenance.

(4) is responsible for the development to maintain good customer relations.

(5) is responsible for organizing the pre-sale and after-sale service work of the company's products.

(6) establish customer files, quality tracking of after-sales service information management system.

(7) is responsible for timely tracking goods delivery, timely communication with users, to avoid users are not satisfied.

Qualifications: (1) limit women, educational background, age is unlimited.

(2) have done taobao, ali full-time customer service is preferred.

(3) the purchasing experience is preferred.

(4) need to have good social skills, clear good oral expression ability.

Working time: morning 08:30-18:00

Take one day off per week (could)

Post treatment: base salary + commission + + bag eats work seniority award.

Interview: guangzhou panyu area groundmass town chung village city road no. 39

Contact: ms - 13533876616